Black Book works with investment firms to provide healthcare technology market intelligence, aiding in strategic decision-making and vendor analysis.
Vendor Performance Ratings
Each year Black Book surveys more than 380,000 healthcare software and services users at hospitals, managed care organizations, ancillaries, physician offices and clinics throughout North America to gather direct client feedback on the performance of healthcare technology vendors. That feedback translates into performance ratings for more than 500 products and services, including acute care and ambulatory EMRs, health information exchanges, revenue cycle services, population health, big data, healthcare data security and privacy, and many others.
Investment firms may subscribe to this vendor performance database, or select single or bundled Black Book reports to:
- Understand the competitive landscape in key healthcare technology markets
- Identify the top-performing public and private companies
- Discover the strengths, weaknesses and depth of client loyalty for healthcare technology vendors
Get Current, Usable Data Faster
Black Book can gather fresh data from on-demand ad hoc surveys because we are constantly reinventing ourselves to stay nimble and adjust to client needs much faster than large research houses (which often take weeks to collect data, or mny times provide data that is months or even years old). Let Black Book turn around data for your to make faster decisions and evaluations.
Healthcare technology and services vendors may contract with Black Book to conduct custom research projects in areas where the vendors are in need of specific market research information. Recent custom projects have looked at provider perceptions of a vendor’s products and strategy, organization buying patterns and plans, in-depth customer satisfaction studies, a detailed exploration of customer challenges and many others. These custom research projects offer vendors a cost-effective way to gather targeted provider feedback that can be used to improve product development efforts, understand the strengths and weaknesses of competitors in the market and deliver better service to providers.
Due Diligence Services
Prior to a merger, acquisition or equity investment, Black Book can perform custom due diligence to help validate the deal and the vendor claims on which it’s based. Black Book due diligence research can help investment firms answer questions like:
- Is the targeted vendor being considered in new purchase decisions?
- How loyal is the vendor’s existing customer base?
- What are the vendor’s strengths and weaknesses relative to key competitors?
- Is the vendor’s product area a priority for payers, physician and hospital technology executives?
Black Book Reports
Black Book reports offer an in-depth look at specific segments and/or issues within the healthcare technology market. Reports include competitive analysis on leading vendors in side-by-side analysis, culled from actual users. See the Black Book calendar for regularly scheduled studies, or contact us about custom research projects.