The Black Book of Global Healthcare Information Technology
2025 Edition

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Black Book Market Research proudly delivers independent, data-driven insights to the healthcare industry grounded in verified client experience, globally recognized research standards, and a steadfast commitment to vendor neutrality. We maintain our integrity by not offering consulting services, performance improvement programs, or acting as intermediaries between IT buyers and vendors, ensuring that our rankings, reports, and recognition are never influenced by payments or promotional partnerships. To support the healthcare community year-round, we provide complimentary resources and data updates, while sustaining our research operations through customized data services for technology buyers and competitive intelligence scorecards for vendors seeking clarity, benchmarking, and market insight. Our mission is built on trust, transparency, and the belief that healthcare decisions deserve to be guided by real experiences, not commercial bias.

Read our Complete Mission Statement and Vendor Neutralicy policy

Black Book: Trusted Insights. Unmatched Expertise.

Since 2011, Black Book Market Research has been the gold standard for unbiased evaluations of healthcare vendors. Powered by over 3 million crowdsourced surveys, our rankings and insights reflect the real-world experiences of hospitals, physician practices, payers, post-acute providers, and healthcare consumers. Black Book equips decision-makers with the critical information needed to navigate the dynamic global healthcare landscape.

Global Reach, Comprehensive Insights

Our research spans 110 countries, gathering invaluable data from:

14,000 hospitals and integrated delivery networks (IDNs)
300,000 physician practices, clinics, and groups
250 health plans and payers

Over 1 million healthcare consumers
40 government-operated healthcare agencies
4,000 diagnostic and rehabilitative service organizations

With evaluations covering over 12,000 products and services from 4,000+ vendors—including 175 offshore healthcare IT (HIT) providers—Black Book offers a 360-degree view of the competitive HIT and service landscape.

Breaking News

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Physicians Identify Top EHR Issues Requiring Immediate Attention: AI-Powered Documentation Automation Emerges as Leading 2026 Priority, Black Book Annual Survey

Physicians' urgent call for EHR improvements aims to significantly reduce burnout and enhance clinical workflows

July 11, 2025

Independent Practices Delay Critical Tech Upgrades as Federal EHR Deadlines and Cyber Risks Loom

Majority Postpone Compliance, Security, and AI Investment According to New National Poll - Black Book

July 10, 2025

Independent Physician Practices Struggle for Survival as Value-Based Care Pressures Mount, Black Book Q2 Survey Finds

Nearly 500 Practices Cite Escalating Financial Strain, Limited Vendor Support, and Intensifying Consolidation Threats as 2025 Healthcare Landscape Shifts

July 10, 2025

Hospitals Not Waiting for the Policy Hammer to Fall: Rapid Preparations Underway for Proposed 200% Pharmaceutical Tariffs, New Black Book Flash Survey Finds

Hospitals brace for fallout as potential $200B in drug import tariffs threaten cost stability and patient access

July 9, 2025

Black Book Flash Poll: Healthcare Human Resources Leaders Navigate Workforce Challenges Amid Changing ICE Policies

Black Book Flash Poll Reveals Serious Concerns About Workforce Instability and Care Disruptions Across Hospitals, Nursing Homes, and Long-Term Care Facilities

July 9, 2025

Clinician-Powered AI Solutions Set a New Standard: Black Book Survey Reveals Six Vendors Earning Near-Perfect User Scores

Clinician Co-Design Sets a New 2025 Bar for Healthcare AI

July 8, 2025

Empowering Healthcare Decision-Making with Real-Time Intelligence

Launching in 2025, Black Book’s collaboration with Google Looker will revolutionize healthcare insights. Subscribers will gain access to real-time performance data on 20,000+ healthcare products and services, complemented by historical and trend analyses. This robust platform supports informed decision-making for investors, buyers, media, analysts, and healthcare leaders.

Our rankings are more than just data—they’re a catalyst for accountability, quality improvement, and innovation in the healthcare ecosystem.

Integrity You Can Trust

Black Book is committed to transparency and impartiality. Free from financial incentives, commissions, or pay-to-play arrangements, our rankings are built on the authentic feedback of healthcare professionals. Survey participants remain uncompensated, ensuring unbiased results that stakeholders can trust. With no advisory boards or external influences, Black Book delivers genuine, reliable insights to empower the future of healthcare.

Discover why Black Book is the trusted choice for healthcare intelligence worldwide.