Download the Indonesia Acute Care EHR and Digital Health Report
New from Black Book Research Insights: Indonesia Acute Care EHR and Digital Health 2026 — a market-focused, stakeholder-informed snapshot designed to help Indonesian hospitals, health systems, and care networks move beyond feature checklists to practical, evidence-based platform decisions aligned to national priorities and real operational needs.
Why this report, why now
Indonesia’s provider market is shifting rapidly—from isolated digital projects to compliance-led, system-wide modernization shaped by mandatory electronic medical records (RME), national interoperability via SATUSEHAT, and rising expectations for privacy, cybersecurity, and auditability.
As organizations standardize across multiple facilities and accelerate modernization timelines, EHR/HIS decisions increasingly hinge on workflow execution, interoperability readiness, operational reliability, and vendor partnership strength—not simply installed footprint or brand familiarity.
This report is built to support shortlisting, internal alignment, and procurement planning with Indonesia-specific insights.
A few market signals highlighted in the report (2026 planning view)
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~80% of surveyed hospitals/systems are active in EHR programs (new adoption, modernization, module expansion, or replacement).
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69/100 overall satisfaction with primary HIS/EHR platforms (directional), with 43% indicating intent to replace or materially re-platform within 24 months—primarily for compliance sustainability and multi-site standardization.
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Interoperability has become an operating model gap: 58% report they lack a dedicated “interoperability operations” function, and 52% expect vendors to provide managed monitoring/remediation in 2026 contracts (directional).
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Revenue-cycle pressure remains a near-term ROI driver: 61% prioritize BPJS/INA-CBG coding and claims workflow automation as the fastest lever, ahead of new clinical module expansion (directional).
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Outlook indicators (directional): interoperability/data operations spend projected to grow 18–24% CAGR through 2030, cloud/hosted share rising from ~28% of new installs (2026) to ~45% (2030), and 25–30% of acute providers initiating replacement/major re-platforming by end of 2027 (35–45% by end of 2029).
What you’ll get
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A clear view of the Indonesia acute care EHR/HIS landscape and what decision-makers are prioritizing in 2026—across clinical workflows, interoperability, compliance, and operating realities.
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Segment-focused findings to support apples-to-apples comparisons across different provider environments.
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Practical guidance on where platform selection decisions tend to break—workflow fit, SATUSEHAT submission sustainability, operational resilience, data quality/terminology readiness, and partner support capacity.
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Buyer-ready structure to support shortlisting and due diligence without unnecessary complexity, including procurement gating considerations for interoperability performance, audit trails, access controls, hosting posture, and long-term sustainability.
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Guidance on the “layers around the EHR” that are increasingly decisive in Indonesia: SATUSEHAT connectors, identity/patient matching, BPJS/INA-CBG digitization, patient access, analytics, and cybersecurity hardening.
Segment-specific coverage
The report examines strategic fit across common Indonesian provider environments:
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National referral and specialty hospitals
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Provincial and district public hospitals (RSUD)
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Large private hospital groups
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Mid-sized and regional hospitals
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Specialty and focused facilities (maternity, oncology, dialysis, day hospitals)
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Remote and archipelago facilities (connectivity-resilient workflows and degraded-mode operations)

