Download the Rise of Robotic Process Automation in Healthcare Revenue Cycle Management
Strategic Outlook 2025: Transforming Revenue Operations with Intelligent Automation
How RPA is Revolutionizing Revenue Cycle Processes Across Hospitals, Physician Groups, and Health Systems
- Core Use Cases: Claims Processing, Eligibility Verification, Payment Posting, Denials, and Compliance
- Financial Impact: Cost-to-Collect Reduction, Labor Savings, and Faster Cash Flow Realization
- Operational Outcomes: Error Reduction, Workflow Scalability, and Productivity Optimization
Research-Backed and Vendor-Agnostic:
Powered by Black Book’s independent polling of 473 healthcare RCM executives, this report provides objective, non-sponsored vendor insights and adoption analytics across both software and outsourcing markets. Whether your organization is evaluating pilot automation programs or scaling enterprise-wide bots, this report delivers the strategic intelligence needed to navigate today’s complex healthcare finance environment.
Robotic Process Automation (RPA) is redefining the economics of healthcare revenue cycle management. As financial pressure mounts across hospitals, health systems, and physician organizations, RPA offers a transformative solution to automate repetitive, rule-based administrative tasks and reallocate human resources to higher-value functions. In a healthcare economy still grappling with labor shortages, rising costs, and intensifying regulatory complexity, the ability to automate at scale is no longer optional—it is a competitive imperative.
This new 35 page Q2 2025 report from Black Book Research provides an in-depth look at how providers are deploying RPA to optimize billing, reduce denials, cut administrative costs, and improve revenue performance. Drawing from survey responses across multiple levels of RCM leadership, the findings highlight key purchasing behaviors, best-practice implementation strategies, realized financial returns, and vendor-specific outcomes across 40+ RPA solution providers.
Whether your organization is pursuing standalone automation or full-scale digital transformation, this report offers essential insights on vendor capabilities, integration readiness, and ROI benchmarks. It also identifies the top-rated outsourcing firms and software vendors leading the next era of intelligent revenue cycle operations.
Use this report to:
- Understand which RCM tasks are yielding the fastest ROI through RPA
- Compare real-world client satisfaction ratings of RPA vendors
- Navigate the growing landscape of healthcare-specific RPA solutions
- Plan scalable automation initiatives across departments and platforms
- Reduce cost-to-collect, improve A/R days, and enhance compliance
The age of robotic process automation is here—healthcare finance teams that move now will gain the agility and margin resilience required to lead in a digitally optimized future.